—— FAQ
Frequently Asked Questions
Find answers to common questions about shipping, payments, and our
products.
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1. Where are you shipping from?
We ship from Hong Kong or Shenzhen
2.Do you ship internationally?
Yes, we ship to 30+ countries and regions worldwide and provide full order tracking.
3.How long will delivery take?
Orders are usually processed within 1–3 business days.
Once shipped via express, most deliveries arrive about 7–15 business days, depending on your location.
4.What payment methods do you accept?
We support:
· Bitcoin
· USDT
· USDC
· Wise
· Bank Transfer (T/T)
We provide a variety of payment methods to serve customers in a convenient way
5.Why do your products say: "Research Use Only"?
In US, only licensed pharmacies can compound peptides and resell them for human use.
Peptides in powder form can still be sold, however, they must be marked “Research Use Only,” for legal and liability reasons.
Please be aware that self administering “research” peptides could be dangerous! There’s a reason certain compounds are available ONLY under the careful supervision of a doctor.
Furthermore, we cannot provide medical advice of any kind. Please be safe.
6.What is the typical purity of your peptides?
Our peptides are typically ≥98.6% pure, and we provide detailed COA (Certificate of Analysis).
Still have questions?
Our expert team is ready to help you with any inquiries about our products, shipping, or custom orders.
—— SUPPORT
Shipping Policy
We proudly offer worldwide shipping via! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 15 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.
For pre-ordered or back-ordered items:
If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.
Tracking your order:
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.
Please allow 1 to 3 working days for the tracking information to show.
Wrong address disclaimer:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at service@yuansensetech.com if you believe you have provided an incorrect shipping address.
Returns:
By placing an order on Yuansensetech, you are responsible for the cost of return shipping back to Yuansensetech. Please refer to our Refund Policy for further information on how to make a return.
Lost/Stolen Packages:
Yuansensetech is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Contact Us Page. If you have any further questions on how to do this please reach out to our customer support team at service@yuansensetech.com.
Thank you for choosing Yuansensetech™
Your feedback is important. We’re here to help you do it right.
Contact us at: service@yuansensetech.com